Frequently Asked Questions
How long before my order ships?
How long before my order ships?
We hand-print each piece just for you. Standard production is5–7 business days, and during peak season it may be6–8 days. Once printed, express shipping takes another2–4 business days.
How do I track my order?
How do I track my order?
As soon as your label prints, you’ll get an email with a tracking number. You can also check My Account → Orders → Track at any time.
Can I mix different designs or sizes?
Can I mix different designs or sizes?
Absolutely! Pick any styles and sizes—your cart only needs4 pieces to unlock our bulk-order discount. Mix-n-match is our jam.
How do I choose the right size?
How do I choose the right size?
We include a detailed size chart on every product page. If you’re between sizes, we recommend sizing up for a relaxed, rave-ready fit.
What if my jersey doesn’t fit?
What if my jersey doesn’t fit?
No sweat—we offer a one-time 50 % off reprint in your new size. Just contact us within7 days of delivery.
What if my print is off-center or faded?
What if my print is off-center or faded?
Oops—our bad! Email a photo within 7 days of delivery, and we’ll reprint or refund your order at no cost
Can I return for a refund?
Can I return for a refund?
Since each item is custom-printed, we accept returns only for manufacturing defects or wrong item shipped. Reach out within7 days and we’ll sort it.
Can I change my shipping address after ordering?
Can I change my shipping address after ordering?
You’ve got 12 hours to update your address or design before it hits the printer. Just email us ASAP at support@ravbonfire.com.
How about cancelling my order?
How about cancelling my order?
Full cancellations are possible within 4 hours of purchase. After that, it’s in the print queue and can’t be changed.
How do I keep my colors vibrant?
How do I keep my colors vibrant?
- Cold wash, gentle cycle, inside-out
- Hang-dry or tumble dry low
- No bleach or heavy softeners
Follow these and your all-over prints will stay 🔥 for years.
Do you offer discounts for groups or events?
Do you offer discounts for groups or events?
You bet. Orders of4–9 piecesget10 % off,10–19get15 % off, and20+scores20 % off. Email support@ravbonfire.com for custom quotes and fast quotes within 24 hours.
Chat With Us
Chat is available 24 hours / 7-days a week
Send a message
support@ravbonfire.com